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FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR RETURN POLICY?
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team.
HOW LONG DOES THE DELIVERY TAKE?
All the orders are dispatched within 48hrs of placing order and usually gets delivered within 7-10 business days.
DO ALL THE ITEMS COMEÂ WITH A WARRANTY?
All the items sold at ZepelTech comes with 1 year manufacturing warranty.
DO YOU HAVE MOQ?
We do have MOQ on small components, however product like Temperature controller can be purchased individually.